This help page has a new home. For the latest support information, please visit: https://app-support.gorgias.help/en-US/articles

This help page has a new home. For the latest support information, please visit: <a data-fr-linked="true" href="https://app-support.gorgias.help/en-US/articles" id="isPasted">https://app-support.gorgias.help/en-US/articles</a>

Can I download videos from The Chosen?

How do I download episodes?

This help page has a new home. For the latest support information, please visit: <a data-fr-linked="true" href="https://app-support.gorgias.help/en-US/articles" id="isPasted">https://app-support.gorgias.help/en-US/articles</a>

Where do I find my downloaded episodes?

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I can’t download a video.

Can I cancel downloading an episode?

How do I delete a downloaded episode on Android?

How do I delete a downloaded episode on Apple?

The Chosen

Come and See

Watch

Come and See Foundation

Downloading Videos FAQ

Can I manage my donations in The Chosen app?

How Do I Manage My PIF?

Donations vs PIF

Is Donation Considered PIF?

Will My Monthly PIF “Roll Over” To CAS?

What Forms Of Payment Do You Take?

Company Matching

Trouble Donating

Payment Processing

How To Donate

Foreign Tax Deduction

Foreign Donations

Donation Through DAF (Donor Advised Fund)

Donation Through IRA Distribution

Update or Manage Your Monthly Donation

Donation FAQs

Donations

The Chosen App Requirements

Downloading The Chosen App

How Can I Download The Chosen App on Roku?

How Can I Download The Chosen App on Fire TV?

How Can I Download The Chosen App on Apple TV?

Download The Chosen App

How to Change the Audio Language or Subtitles (Closed Captions) in The Chosen App

Languages & Closed Caption (Subtitles)

Downloading The Chosen App on Your TV

How can I get the Roku app?

Apple TV

How do I restart my Roku device?

How do I update my Roku device?

How do I redownload The Chosen app on my Roku device?

Troubleshooting Roku Devices

How do I restart my Amazon Fire TV?

How do I update my Amazon Fire TV?

How do I redownload The Chosen app on my Amazon Fire TV?

Troubleshooting Amazon Fire TV Devices

How do I restart my Apple TV?

How do I update my Apple TV?

How do I redownload The Chosen app on my Apple TV?

Troubleshooting Apple TV

TV / Roku Apps

Having Trouble With The App

AirPlay Issues

Chromecast Issues

How Can I Watch Offline?

How To Find Your Current Chosen App Version

How To Hard Close (Force Close) Your Apps

How To Update Your Android Phone

How To Update Your iOS/Apple Device

iOS / Android Apps

App Troubleshooting

Livestreams Throughout The Year

Livestream Season Launches

Livestreams

Orders and Shipping

The Chosen Gifts

How Can I Share The Chosen?

I'm Not Getting Emails

Is It Always Free?

When Will The Chosen Be Available In My Language?

How To Watch The Chosen

What Streaming Devices Can I Use With The App?

Accessibility Features

Where do I find the videos I started watching?

Why aren’t the right subtitles being cast to my TV?

Licensing Request

The Chosen Resources

Amazon Prime FAQs

General FAQs

When does Season 5 go live for donors in the app?

What languages will Season 5 be available in, and when?

What if I donated under a different email address than the one I use in the app?