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iOS / Android Apps

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Having Trouble With The App

Reinstalling can help with buffering, missing features, connecting with a device, sound issues, glitches, and account issues. 90% of the time, reinstalling the app will fix the problem so give these steps a try:. Steps. 1. Log out of The Chosen app.

AirPlay Issues

#1 - Click on AirPlay Icon. #2 - Select the Source. A list will appear of available devices.  (Be sure that your iOS device and Apple TV are on the same network/bandwidth.). #3. Tap on the episode you'd like to start.  The player window will open. #4

Chromecast Issues

Chromecast. First, make sure your Chromecast is connected to the same Wifi network as the mobile device you're casting from. #1 - Click Cast Icon. #1 - Select Source you want to Cast too. Other Issues. Step 1. Check your internet connection. Step 2.

How Can I Watch Offline?

Currently the app does not support offline viewing. Soon you will be able to watch The Chosen without wifi or a cell connection.

How To Find Your Current Chosen App Version

Follow these steps to find your current Chosen app version:. #1. Click on the "More" icon at the bottom right to navigate to your profile page. #2. The version number is located near the bottom.

How To Hard Close (Force Close) Your Apps

For iOS:. 1) On an iPhone X or later, iPad with iOS 12 or later, and iPadOS: From the Home screen, swipe up from the bottom of the screen and pause slightly in the middle of the screen. Then swipe up fully on the Chosen app in order to hard close it.

How To Update Your Android Phone

Please Note: Steps may vary and you may have to consult your phone's instruction manual for how to keep updated. 1. Make sure your device is connected to Wi-Fi. 2. Open Settings. 3. Select About Phone or Software Update (depending on the version of y

How To Update Your iOS/Apple Device

Here is how you can update your phone by following these steps:. 1. Plug your device into power and connect to the Internet with Wi-Fi. 2. Go to Settings > General, then tap Software Update. 3. Tap Download and Install. If a message asks to temporari